HTmarket.com participates in the Yahoo Shopping ratings. In Yahoo Shopping we are rated 4.5 stars out of 5 rating scale. These are very high ratings based on many customer ratings. We also carry an A+ rating from the Better Business Bureau. HTmarket.com has been on the web as retailer for 10 years since 2000 and we have been in business since 1996. HTmarket.com is the largest home theater store on the web with over 8000 items. You can also choose to Create an Account with HTmarket.com this allows you to earn reward points and track your orders in realtime within your account. You can also earn points for product reviews. You will receive a free print catalog if you open an account.

HTmarket.com believes in the following principals:

- Timely communication on all customer inquiries via toll free phone or email.

- Excellent pre and post sale service and advice.

- Timely shipping

- E-mail status on pending orders

- Unique and interesting products, over 8000 products

- Products priced competitively to the marketplace, the ability to bundle products for increased savings, call us or email us about our bundle program.

- Provide value for the customers money

Here is a sampling of some of our customer comments taken from Yahoo rating system:

Excellent

Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

Comments: When I ordered the swivel TV base I felt like I was taking a big chance as I know very little about these things. It arrived in record time and I was delighted with my purchase it not only has solved my problem but it is very well constructed and looks as if it came as a part of my entertainment center. Thank you so much for such quality merchandise. J.L.P.


Excellent

Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

Comments: I bought the 4 oz. paragon popper and some popcorn supplies from htmarket.com. It was one of the best online shopping transactions I ever had. I placed the order on a Wednesday and received it on Friday....only two days after placing the order! They kept me up to date on the status of my order through frequent emails which was nice as well. They were one of the lowest priced on the net for the popper I wanted too. I wont hesitate to place all my future popcorn supply orders with them.


Excellent

Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

Comments: It isnt often that you find a seller that will go out of his way and contact you directly to resolve an issue. I am fully IMPRESSED with the level of customer service HTmarket has shown me. They took a bad situation with one of their vendors and made it a very positive experience for me, their customer. Not only will I buy from them again, but I would highly recommend them. That if they will go through this much effort for my small order, should make anyone buying from them feel at ease that they will get it done right. Kudos to you Ben Parker for your efforts.

Excellent

comments: Great vendor, wide variety of product and shipped quickly. I would definitely buy from them again!

Excellent

Comments: Outstanding service. First product was damaged by UPS. HT Market replaced the product immediatily, prior to my returning the original product. they followed up with a personal call, to make sure I was satisfied

Excellent

Comments: They weren't happy until I was satisfied with my purchase. They followed up with phone calls and e-mail to make sure items arrived and met expectations. Excellent service.

Rating: Excellent

Comments: A wonderfull experience. I buy almost everything online and this was one of my very best buys. Very fast shipping.

Excellent

Comments: They shipped my order the same day! Great customer service and excellent prices. They were able to answer all my questions with ease. I highly recommend this retailer to anyone.

Rating: Excellent

Comments: I've bought from HTMarket several times and each time they have delivered exactly what I purchased and I have received it very fast.

Rating: Excellent

Comments: Great Store! Fast Delivery! Products I haven't seen on other websites!

Rating: Excellent

Comments: Superb products, easy to shop at site and find products. Checkout was easy .Delivery was on time and product was in quality shape. A real pleasure shopping at HTmarket.

Rating: Excellent

Comments: We were extremely pleased with the products we ordered and also the customer service was excellent. I had a question about a product that didn't arrive and Ben got back to me right away and was very friendly. This is my new store for all my home theater needs and wants.

Rating: Excellent

Comments: I had a concern about tracking my shipment, I contacted HTmarket customer service an within 24hrs I had all the information I needed to track my shipment from St. Albert, AB Canada to Jacksonville, Arkansas. HTmarket has an outstanding customer service department!

Rating: Excellent

Comments: Absolutely outstanding experience with HTmarket.com! Prior to the sale, they responded quickly and accurately to questions about the product. During the sale, they kept me updated on availability and expected delivery. Their prices were competitive and the policy on returns was reasonable and fair. The product was delivered timely and in excellent condition. Very satisfactory experience, and I would not hesitate to buy from them again.

Rating: Excellent

Comments: Everything was fine - extremely fast shipping - highly recommend.


Rating: Excellent

Comments: I purchased an item @ htmarket.com and I saved $100 over the competition's best offer. Additionally, they shipped it $50 cheaper and it arrived WITHIN the week I ordered it. It had to come FedEx ground since it weighed 100 pounds or so, and that speed is unheard of today. They were quick to log my order, and kept up-to-date records of shipping locations by giving me the FedEx tracking number and maintaining it as a link on their site. I was 150% satisfied with HTMarket.com. They were truthful in the shipping times and exceeded my expectations.


Rating: Excellent

Comments: One of the items that I ordered was missing a part, but the Customer Service at HTmarket.com responded aplomb.


Rating: Excellent

Comments:
These guys handled my customer service issues like all web-sites should strive for - I'll be back because they get how this business works.
An excellent site.


Rating: Excellent

Comments:
Our furniture arrived quicker than expected. Quality of the piece is excellent. Highly recommend doing business with this company.


Rating:
Excellent

Comments:
This was my first purchase from HTmarket and the service was great.Any question I ask was met with quick and truthful answers, also very knowledgeable about there products.

Rating:
Excellent

Comments:
Great service, great price! Thanks.

Rating:
Excellent

Comments:
Alan Hutchinson was great in keeping me up to date with the shipping info and very polite also. The item was recieved very quickly considering I am in the UK and I would definitely shop there again as HTmarket.com have many unique merchandise at reasonable prices. Thanks Alan!!

Rating: Excellent

I just wanted to drop you a quick note about the DVD rack I received on
Friday. I am very impressed with the quality of the product. It is exactly
what I was looking for. I can now keep all of my (about 200) DVDs and
(about 100) CDs in one place. Well worth $115.

Rating:

Excellent

Comments:
Shipping was even faster than promised and my popcorn popper arrived in PERFECT condition. I am very pleased!

Rating:

Excellent

Comments:
Thank you for filling our order for the popcorn machine so quickly. the machine arrived on the date promised in good order. The popcorn machine and fresh popcorn was a hit at our recent family party. Thanks again!

Rating:
Excellent

Comments:
These people really understand how important it is to ship customers' orders right away. If I don't get the merchandise I order
on-line quickly, I go elsewhere the next time, but HT Market did a great job. The merchandise was great, too.

Rating:
Excellent

Comments:
I called with a billing question and they responded be e-mail and a phone call within the same day to answer my question.

Rating: Excellent

Comments:
I spoke with HTmarket.com several times before and/or after ordering. I was impressed with their friendly and helpful nature. They remembered by name and item of interest after our first conversation. It was a pleasure doing business with them. My merchandise arrived sooner than I expected.