International Order Policies:
HTmarket.com ships to Over 100 Countries in addition to serving our home country the USA. We have been shipping orders large and small all over the world for the last 10 years. Most items are shipped DHL Express and packages arrive within 3-7 business days of ship date depending on your Country. We are proud to ship to this many Countries. Click Where We Ship
page for a full list countries.Ordering Information:Products:
All our products are available for International ordering and shipping rates are calculated in our shopping cart based on your address, city and country, add the items in shopping cart for a quote. Most calculations are based on items weighing under 75lbs per box. If your order is over sized like theater seating, heavy furniture, arcade games, you can contact our international order department at firstname.lastname@example.org or by phone 773-728-8140 and we can obtain a quote for over sized items. In most cases the shipping calculator located in our shopping cart will calculate landed cost accurately.. There may be some exclusion to products based on your Countries rules for import. Some items may be excluded due to contractual agreements with distributors overseas.Currency:
All prices are based on US dollars. You can check conversion daily on this Currency Converter
. We are not responsible for currency conversion all payments in US dollars at the time and date of transaction.Payment Information:
HTmarket.com accepts American Express, Paypal, Bank Wire Transfer, Visa, MasterCard for International orders. If you use PayPal we need a Verified shipping address. In some cases, we will need to ask you for additional information on your credit card. This could include a faxed copy of your photo id, a copy of your credit card statement, and your issuing bank phone number.International Shipping:
International customers should choose the International Shipping selection at check out. Most are shipped using DHL Express delivery. Items are shipped fast and efficiently with tracking and full insurance. Most items arrive within 3-7 business days from ship date, ship dates vary depending on the item. We sometimes use USPS priority mail for areas DHL does not serve and a variety of freight forwarders for larger over sized items that may go by Ocean Freight. Shipping costs include shipping and handling to your door. These costs do not include VAT, or Duties. These will be collected at the time of delivery. Some items are over sized and you may be contacted with a new shipping quote based on size.Importer of Record:
When ordering from HTmarket.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Title and risk of loss for items ordered will transfer to the recipient upon delivery to the common carrier in the United States.
Prior to delivery to the recipient, the shipment may be subject to the customs fees, import duties, taxes, and other charges of the destination country. These charges are always the recipient's responsibility.
Duties and Taxes
There are no U.S. taxes on orders shipped outside the U.S. HTmarket.com is not responsible for any customs handling fees, duties or taxes that result when your merchandise is imported to your country. Check with your local customs agency for details regarding possible duties or taxes on your order.
You will be the importer of record and will be responsible for all levies, duties, import fees, taxes and other charges. HTmarket.com strongly suggests that you check with your local customs agency to determine the extent of such charges prior to purchase. HTmarket.com cannot issue credit in cases where packages are not delivered due to non-payment of fees.
As a courtesy to our customers, we declare wholesale value of the packages shipped. This should keep your import duties to a minimum though we cannot guarantee that the package will not get inspected and higher duties levied on your goods.Returns:
Returns are based on our current policy located at Return Policy
. You will be responsible for shipping back to USA based address after obtaining an RA number and instructions from us for the return. See our Return Policy.
Some items that are marked special order can not be returned.