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Why Buy From Us? Testimonials from Yahoo Shopping
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HTmarket.com participates in the Yahoo Shopping and Shopping.com ratings. In Yahoo Shopping we are rated 4.5 stars out of 5 rating scale, in shopping.com we are rated 4.5 out of 5 check marks. These are very high ratings based on hundreds of customer ratings. We also carry the trusted store seal from shopping.com which is awarded to their very top stores. HTmarket.com has been on the web as retailer for 5 years. HTmarket.com has the best selection and the most products of any internet store for home theater.
HTmarket.com believes in the following principals:
- Timely communication on all customer inquiries via toll free phone 1-888-764-9273 or email sales1@htmarket.com.
- HTmarket.com has been in Business for 11 years and on the web for 7 years.
- Excellent pre and post sale service and advice.
- Provide a safe and reliable shopping experience. We test are site daily from hackers with ScanAlert™ and are a member of the Better Business Bureau.
- Timely shipping
- E-mail status on pending orders
- Unique and interesting products, over 10000 products
- Products priced competitively to the marketplace, the ability to bundle products for increased savings, call us or email us about our bundle program.
- Provide value for the customers money
Here is a sampling of some of our customer comments taken from Yahoo rating system:
Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Comments: This merchant is all business they let you know up front what will be taking place with your order and then goes to work to deliver the promise. I was a little hesitant to order but the merchandise seem to be exactly what a enthusiast for home theater needed good quality products without a lot of rah rah about them. Deliver the goods prompt and much better than local home theater merchants. A great experience.
Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments: Extremely satisfied with my purchase. HTMarket notified me immediately that the item I wanted was out of stock, and offered me the option to try the same model in a different color. Delivery was on time and set-up and installation was relatively easy.
Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Comments: Excellent anf fast,efficient service. I have never received an item that was so well packed. Great care was taken in insulating and protecting the media table I bought so that there was no chance of any damage befalling the item. For this reason I will gladly order other items from Htmarket.com and I have recommended this merchant to my friends because of this experience.
Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments: Everything went smoothly. I like the fact that HTmarket.com informed me of all that was going on with my shipment. I appreciate the quick service and response. I will definetely purchase from them again.
Excellent
Price Rating: Bad
Shipping Options Rating: Bad
Delivery Rating: Excellent
Ease Of Purchase Rating: Awful
Customer Service Rating: Excellent
Comments: I had trouble entering the coupon code you had an icon for on your home page, so I had to have custer service (he was very polite and helpful) and he gave me the proper coupon. I think the product is top notch. Thank you, J.M. Powers Aberdeen, Wa.
Excellent
comments: Great vendor, wide variety of product and shipped quickly. I would definitely buy from them again!
Excellent
Comments: Outstanding service. First product was damaged by UPS. HT Market replaced the product immediatily, prior to my returning the original product. they followed up with a personal call, to make sure I was satisfied
Excellent
Comments: They weren't happy until I was satisfied with my purchase. They followed up with phone calls and e-mail to make sure items arrived and met expectations. Excellent service.
Rating: Excellent
Comments: A wonderfull experience. I buy almost everything online and this was one of my very best buys. Very fast shipping.
Excellent
Comments: They shipped my order the same day! Great customer service and excellent prices. They were able to answer all my questions with ease. I highly recommend this retailer to anyone.
Rating: Excellent
Comments: Great price on the tv credenza I purchased. It was $1000 below the local store. Quick delivery. Very satisfied.
Rating: Excellent
Comments: Great Store! Fast Delivery! Products I haven't seen on other websites!
Rating: Excellent
Comments: Superb products, easy to shop at site and find products. Checkout was easy .Delivery was on time and product was in quality shape. A real pleasure shopping at HTmarket.
Rating: Excellent
Comments: I had a concern about tracking my shipment, I contacted HTmarket customer service an within 24hrs I had all the information I needed to track my shipment from St. Albert, AB Canada to Jacksonville, Arkansas. HTmarket has an outstanding customer service department!
Rating: Excellent
Comments: Absolutely outstanding experience with HTmarket.com! Prior to the sale, they responded quickly and accurately to questions about the product. During the sale, they kept me updated on availability and expected delivery. Their prices were competitive and the policy on returns was reasonable and fair. The product was delivered timely and in excellent condition. Very satisfactory experience, and I would not hesitate to buy from them again.
Rating: Excellent
Comments: Everything was fine - extremely fast shipping - highly recommend.
Rating: Excellent
Comments: I purchased an item @ htmarket.com and I saved $100 over the competition's best offer. Additionally, they shipped it $50 cheaper and it arrived WITHIN the week I ordered it. It had to come FedEx ground since it weighed 100 pounds or so, and that speed is unheard of today. They were quick to log my order, and kept up-to-date records of shipping locations by giving me the FedEx tracking number and maintaining it as a link on their site. I was 150% satisfied with HTMarket.com. They were truthful in the shipping times and exceeded my expectations.
Rating: Excellent
Comments: One of the items that I ordered was missing a part, but the Customer Service at HTmarket.com responded aplomb.
Rating: Excellent
Comments:
These guys handled my customer service issues like all web-sites should strive for - I'll be back because they get how this business works.
An excellent site.
Rating: Excellent
Comments:
Our furniture arrived quicker than expected. Quality of the piece is excellent. Highly recommend doing business with this company.
Rating:
Excellent
Comments:
This was my first purchase from HTmarket and the service was great.Any question I ask was met with quick and truthful answers, also very knowledgeable about there products.
Rating:
Excellent
Comments:
Great service, great price! Thanks.
Rating:
Excellent
Comments:
Alan Hutchinson was great in keeping me up to date with the shipping info and very polite also. The item was recieved very quickly considering I am in the UK and I would definitely shop there again as HTmarket.com have many unique merchandise at reasonable prices. Thanks Alan!!
Rating: Excellent
I just wanted to drop you a quick note about the DVD rack I received on
Friday. I am very impressed with the quality of the product. It is exactly
what I was looking for. I can now keep all of my (about 200) DVDs and
(about 100) CDs in one place. Well worth $115.
Rating:
Excellent
Comments:
Shipping was even faster than promised and my popcorn popper arrived in PERFECT condition. I am very pleased!
Rating:
Excellent
Comments:
Thank you for filling our order for the popcorn machine so quickly. the machine arrived on the date promised in good order. The popcorn machine and fresh popcorn was a hit at our recent family party. Thanks again!
Rating:
Excellent
Comments:
These people really understand how important it is to ship customers' orders right away. If I don't get the merchandise I order
on-line quickly, I go elsewhere the next time, but HT Market did a great job. The merchandise was great, too.
Rating:
Excellent
Comments:
I called with a billing question and they responded be e-mail and a phone call within the same day to answer my question.
Rating: Excellent
Comments:
I spoke with HTmarket.com several times before and/or after ordering. I was impressed with their friendly and helpful nature. They remembered by name and item of interest after our first conversation. It was a pleasure doing business with them. My merchandise arrived sooner than I expected.
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