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We know home theater

Why Buy From Us? HTmarket Reviews from Yahoo Shopping



 

At HTmarket.com we know home theater well. We have assisted 1000's of customers over the years with their purchases. We have many repeat customers which is a testament to our customer service and longevity. HTmarket.com participates in the Better Business Bureau and Yahoo Shopping rating program. The Better Business Bureau rates HTmarket.com an A+ the best rating attainable. In Yahoo Shopping we are rated 4.5 stars out of 5 rating scale These are very high ratings based on hundreds of customer ratings. HTmarket.com has been on the web as retailer for 16 years. HTmarket.com has the best selection and the most products of any internet store for home theater.

HTmarket.com believes in the following principals:

  • We have highly trained live human beings that answer the phone that work directly for HTmarket.com. We provide timely communication on all customer inquiries via toll free phone 1-888-764-9273 or email sales1@htmarket.com. We provide this phone support during business hours, M-F. We do not out source sales or customer service calls to any third parties or any call centers. Many other eCommerce companies don't even provide a phone number to call. We don't try to solve customer issues with an automated phone system. We do it with real people that have real experience.
  • HTmarket.com has been in Business for 19 years and on the web for 15 years. This helps us provide valuable sales support and customer service as we have experience in getting things done right the first time.
  • We pride ourselves on delivering excellent pre and post sale service and advice.
  • We provide a safe and reliable shopping experience. We test are site daily from hackers with HTmarket has Yahoo 128 bit SSL Encryption to protect you from 99.99% of hacker crime. Our encryption allows you to enter credit card and payment information into a secure server. We are an accredited business with the Better Business Bureau and we boast an A+ rating..
  • We process orders daily which leads to timely shipping of our products to our customers.
  • We provide E-mail status on pending and shipped orders
  • We only sell quality products. We pride ourselves and providing unique and interesting products. We review every product we put on our site for quality and reliability.
  • We shop the web and we make sure our products priced competitively to the marketplace. This allows us to provide value for the customers money every time.
  • We have a proven track record in delivering large home theater seating and furniture orders since 2001. We have a nationwide delivery network that has had great success in delivering high quality furniture. We provide high touch service for both large and small purchases.
  • We make sure we provide high quality customer support on all our products pre and post sale.

Sample Reviews

Here is a sampling of some of our customer comments taken from the Yahoo rating system:

  • Rating: Excellent
  • Comments: By a HTmarket.com customer via post-transaction survey Jun 5, 2015 I have purchased all of my media room equipment fm HT and have been happy with the both the prices and the excellent customer service I have received. HT staff spent a lot of time answering questions and discussing options to help me determine whichtype of screen, projector and seating configuration would be best for my room set-up. I will continue to look to HT for future media needs.
  • Rating: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: THIS IS A REALLY BEAUTIFUL TABLE AND CHAIRS. I WAS SKEPTICAL ABOUT PURCHASING ONLINE, BUT EVERY THING WENT VERY SMOOTH. IT ARRIVED SOONER THAN EXPECTED AND TOOK VERY LITTLE EFFORT TO GET SET UP. THANKS!!
  • Rating: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: We ordered the Theater Popcorn machine. - Easy to setup _ Works great Delivery was fast and customer service was very helpful.
  • Rating: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Great Prices, Quick Shipping, awesome communication!
  • Rating: Excellent
  • Comments: Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: The "filmstrip" wall sconces I purchased we even better than pictured. The delivery time was very fast. HT Market sent confirmations and shipping information and kept me up to date on the delivery. Also, the price was the best that I found for that particular product. I will be purchasing other things from them for our home theater. I highly recommend HTmarket.com.
  • Rating: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Not Rated
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Not Rated
  • Comments: I was very happy that the speaker spades were in perfect condition, the price was excellent and the item was drop shipped from the manufacturer (Audioquest) promptly. After trying HT for the first time, I would not hesitate to order from them again.
  • Rating: Excellent
  • Price Rating:Excellent
  • Shipping Options Rating:Excellent
  • Delivery Rating:Excellent
  • Ease of Purchase Rating:Excellent
  • Customer Service Rating:Excellent
  • Comments: This merchant is all business they let you know up front what will be taking place with your order and then goes to work to deliver the promise. I was a little hesitant to order but the merchandise seem to be exactly what a enthusiast for home theater needed good quality products without a lot of rah rah about them. Deliver the goods prompt and much better than local home theater merchants. A great experience.
  • Rating: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Extremely satisfied with my purchase. HTMarket notified me immediately that the item I wanted was out of stock, and offered me the option to try the same model in a different color. Delivery was on time and set-up and installation was relatively easy.
  • Rating: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Not Rated
  • Comments: Excellent anf fast,efficient service. I have never received an item that was so well packed. Great care was taken in insulating and protecting the media table I bought so that there was no chance of any damage befalling the item. For this reason I will gladly order other items from Htmarket.com and I have recommended this merchant to my friends because of this experience.
  • Rating: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Everything went smoothly. I like the fact that HTmarket.com informed me of all that was going on with my shipment. I appreciate the quick service and response. I will definetely purchase from them again.
  • Rating: Excellent
  • Price Rating: Bad
  • Shipping Options Rating: Bad
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Awful
  • Customer Service Rating: Excellent
  • Comments: I had trouble entering the coupon code you had an icon for on your home page, so I had to have custer service (he was very polite and helpful) and he gave me the proper coupon. I think the product is top notch. Thank you, J.M. Powers Aberdeen, Wa.
  • Rating: Excellent
  • Comments: Great vendor, wide variety of product and shipped quickly. I would definitely buy from them again!
  • Rating: Excellent
  • Comments: Outstanding service. First product was damaged by UPS. HT Market replaced the product immediatily, prior to my returning the original product. they followed up with a personal call, to make sure I was satisfied
  • Rating: Excellent
  • Comments: They weren't happy until I was satisfied with my purchase. They followed up with phone calls and e-mail to make sure items arrived and met expectations. Excellent service.
  • Rating: Excellent
  • Comments: A wonderfull experience. I buy almost everything online and this was one of my very best buys. Very fast shipping.
  • Rating: Excellent
  • Comments: They shipped my order the same day! Great customer service and excellent prices. They were able to answer all my questions with ease. I highly recommend this retailer to anyone.
  • Rating: Excellent
  • Comments: Great price on the tv credenza I purchased. It was $1000 below the local store. Quick delivery. Very satisfied.
  • Rating: Excellent
  • Comments: Great Store! Fast Delivery! Products I haven't seen on other websites!
  • Rating: Excellent
  • Comments: Superb products, easy to shop at site and find products. Checkout was easy .Delivery was on time and product was in quality shape. A real pleasure shopping at HTmarket.
  • Rating: Excellent
  • Comments: I had a concern about tracking my shipment, I contacted HTmarket customer service an within 24hrs I had all the information I needed to track my shipment from St. Albert, AB Canada to Jacksonville, Arkansas. HTmarket has an outstanding customer service department!
  • Rating: Excellent
  • Comments: Absolutely outstanding experience with HTmarket.com! Prior to the sale, they responded quickly and accurately to questions about the product. During the sale, they kept me updated on availability and expected delivery. Their prices were competitive and the policy on returns was reasonable and fair. The product was delivered timely and in excellent condition. Very satisfactory experience, and I would not hesitate to buy from them again.
  • Rating: Excellent
  • Comments: Everything was fine - extremely fast shipping - highly recommend.
  • Rating: Excellent
  • Comments: I purchased an item @ htmarket.com and I saved $100 over the competition's best offer. Additionally, they shipped it $50 cheaper and it arrived WITHIN the week I ordered it. It had to come FedEx ground since it weighed 100 pounds or so, and that speed is unheard of today. They were quick to log my order, and kept up-to-date records of shipping locations by giving me the FedEx tracking number and maintaining it as a link on their site. I was 150% satisfied with HTMarket.com. They were truthful in the shipping times and exceeded my expectations.
  • Rating: Excellent
  • Comments: One of the items that I ordered was missing a part, but the Customer Service at HTmarket.com responded aplomb.
  • Rating: Excellent
  • Comments:These guys handled my customer service issues like all web-sites should strive for - I'll be back because they get how this business works. An excellent site.
  • Rating: Excellent
  • Comments:Our furniture arrived quicker than expected. Quality of the piece is excellent. Highly recommend doing business with this company.
  • Rating: Excellent
  • Comments:This was my first purchase from HTmarket and the service was great.Any question I ask was met with quick and truthful answers, also very knowledgeable about there products.
  • Rating: Excellent
  • Comments:Great service, great price! Thanks.
  • Rating: Excellent
  • Comments:Alan Hutchinson was great in keeping me up to date with the shipping info and very polite also. The item was recieved very quickly considering I am in the UK and I would definitely shop there again as HTmarket.com have many unique merchandise at reasonable prices. Thanks Alan!!
  • Rating: Excellent
  • I just wanted to drop you a quick note about the DVD rack I received onFriday. I am very impressed with the quality of the product. It is exactlywhat I was looking for. I can now keep all of my (about 200) DVDs and (about 100) CDs in one place. Well worth $115.
  • Rating: Excellent
  • Comments:Shipping was even faster than promised and my popcorn popper arrived in PERFECT condition. I am very pleased!
  • Rating: Excellent
  • Comments:Thank you for filling our order for the popcorn machine so quickly. the machine arrived on the date promised in good order. The popcorn machine and fresh popcorn was a hit at our recent family party. Thanks again!
  • Rating: Excellent
  • Comments:These people really understand how important it is to ship customers' orders right away. If I don't get the merchandise I order on-line quickly, I go elsewhere the next time, but HT Market did a great job. The merchandise was great, too.
  • Rating: Excellent
  • Comments:I called with a billing question and they responded be e-mail and a phone call within the same day to answer my question.
  • Rating: Excellent
  • Comments:I spoke with HTmarket.com several times before and/or after ordering. I was impressed with their friendly and helpful nature. They remembered by name and item of interest after our first conversation. It was a pleasure doing business with them. My merchandise arrived sooner than I expected.