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We know home theater - 26th Anniversary
Questions? 1-888-764-9273
We know home theater - 26th Anniversary

Why Buy From Us? HTmarket Reviews



About HTmarket.com

About HTmarket.com

At HTmarket.com, we are experts in home theater. Over the years, we have assisted thousands of customers with their purchases, earning many repeat customers—a testament to our exceptional customer service and longevity. As a participant in both the Better Business Bureau (BBB) and Google Review programs, HTmarket.com is proud to hold an A+ rating from the BBB and a 5-star rating on Google Reviews. These high ratings are based on numerous customer reviews.

HTmarket.com has been an online retailer since 2000, giving us 26 years of experience. We offer the best selection and widest range of home theater products of any internet store. Our exclusive line of theater seating, HT Design, has received top reviews from home theater experts.


Our Guiding Principles

  • Customer Support: We have highly trained team members--Tom, Karen, and Alan--who answer your calls directly. We provide timely responses to customer inquiries via our toll-free phone line at 1-888-764-9273 or email at sales1@htmarket.com. Unlike many eCommerce companies, we do not outsource customer service to third parties or call centers. Real people with real experience assist you during business hours (Monday through Friday).
  • Experience and Longevity: With 25 years of online retail experience, we are dedicated to providing valuable sales support and top-notch customer service. Our longevity reflects our commitment to customer care and satisfaction.
  • Pre- and Post-Sale Excellence: We pride ourselves on delivering excellent service and advice before and after your purchase.
  • Secure Shopping: We provide a safe and reliable shopping experience. Our site is protected by Turbify’s 128-bit SSL encryption, safeguarding you from 99.99% of hacker crime. As an accredited BBB business with an A+ rating, your trust and security are our priorities.
  • Timely Order Processing: We process orders daily, ensuring products are shipped promptly to our customers. Order and shipping statuses are communicated via email.
  • Quality Products: We only sell quality, reliable, and unique products. Every product on our site is carefully reviewed for performance and value.
  • HT Design Theater Seating: Our exclusive HT Design line of home theater seating is highly rated by home theater experts on the AVS Forum. Visit the HT Design Theater Seating Thread on the AVS Forum for photos and feedback from satisfied customers. Learn more about why HT Design seats are a top choice by clicking Why HT Design Seats.
  • Competitive Pricing: We shop the web to ensure our products are priced competitively, providing excellent value for your money.
  • Proven Delivery Network: Since 2001, we have successfully delivered large home theater seating and furniture orders across the nation. Our high-touch delivery service ensures a seamless experience for both large and small purchases.
  • Comprehensive Support: We are committed to providing high-quality support for all our products, both before and after the sale.

Sample Google Reviews, Average is 4.8 out of 5

Here is a sampling of some of our customer comments taken from Google User Reviews:

HT Design Customer Reviews | Home Theater Seating Reviews

HT Design Customer Reviews

If you are shopping for home theater seating, one of the most important questions is simple: what do actual owners think after living with the chairs?

Since 2000, HTMarket.com has helped customers build dedicated home theaters, media rooms, and entertainment spaces. These customer reviews highlight the recurring reasons buyers choose HT Design seating: comfort, quality, customer service, value, fast delivery, premium features, and long-term satisfaction.

Common theme: Many customers were nervous about buying home theater seating online without trying it first. After delivery, they consistently mention that HT Design seating exceeded expectations.

Why Customers Choose HT Design

Premium Comfort

Customers frequently mention watching movies for hours while remaining comfortable and supported.

Helpful Customer Service

Reviews repeatedly mention Tom, Alan, and the HTMarket.com team helping with questions, layouts, scheduling, and delivery.

Strong Value

Many buyers compare HT Design favorably against higher-priced seating, local furniture stores, and previous chairs.

Premium Components

Customers notice smooth power mechanisms, quiet motors, leather quality, power headrests, lumbar support, and top-mounted controls.

Customer Reviews

★★★★★

The Waveland surpassed my expectations.

I received my Waveland a few days ago. It surpasses my expectations. It is very comfortable. The adjustable headrest is terrific and works perfectly for me. I have no complaints.

Highlights: Comfort, adjustable headrest, overall satisfaction.

★★★★★

The quality far exceeds my previous seating.

I purchased the HT Wavelands in a row of four with the loveseat curved configuration, and I could not be happier. Tom and Alan were incredibly patient, shipping was fast, and the chairs arrived in perfect condition.

The leather feel is extraordinary, and the chairs are exceptionally comfortable and supportive. The lumbar feature is priceless. Having previously owned Seatcraft chairs, I can confidently say that the quality of these HT Market chairs far exceeds them.

Highlights: Customer service, leather feel, lumbar support, curved loveseat configuration, shipping, and overall quality.

★★★★★

Zero regrets after custom ordering eight Sheffield seats.

Custom ordered 8 Sheffields in brown leather. Overall very pleased. The leather is soft and supple and has a high quality feel to it. The cushions are medium firmness, supportive and very comfortable. The motor mechanism is quiet, smooth and feels solid.

Highlights: Brown leather, comfort, quiet motor operation, smooth recline, long-term confidence.

★★★★★

Seven seats for the price of four elsewhere.

After demoing home theater seating at a local place and experiencing sticker shock, I found HTMarket through the home theater community. I purchased 7 seats for the cost of 4 of the other brand.

The seating is every bit as comfortable as what we had sat in locally, and everything works great. I appreciate how responsive and helpful they were in the buying process.

Highlights: Excellent value, comfort, power lumbar, responsive service, white glove setup.

★★★★★

The reputation convinced me.

I researched for nearly a year before ordering seven Hamilton seats. The reputation HTMarket has within the home theater enthusiast community gave me confidence to buy without sitting in them first.

These seats are incredibly comfortable, roomy, loaded with features, and an outstanding value.

Highlights: AVS Forum reputation, comfort, roomy seating, value, features.

★★★★★

Absolutely fantastic experience.

I found HT Market through AVSForum.com, where they have a huge following among home theater enthusiasts. I worked with Tom to design the seating layout for our new media room.

Tom suggested several configurations and helped us determine the best solution. HT Market even held our order until construction on our new home was complete. The seats look great and feel great.

Highlights: AVS Forum reputation, room planning, construction scheduling, Waveland seating, customer service.

★★★★★

A great upgrade for our dedicated home theater.

I have had a dedicated home theater room for 14 years, and the HT Design Warwick seats were a definite upgrade. The controls are easy to use, the seats recline easily, and the removable tray tables are great for drinks, snacks, remotes, and phones.

White glove service also went smoothly. They installed a front row of three and back row of four in less than an hour.

Highlights: Warwick seating, power recline, tray tables, USB charging, white glove delivery, dedicated theater upgrade.

★★★★★

Better than our local movie theater.

After extensive research, we chose eight HT Design Pembroke seats. Tom answered every question promptly during our theater build and even offered to hold the seats when our builder delayed the project.

My daughter and I went to our local theater to see a movie, and she commented that our seats are more comfortable than their loungers. I have to agree.

Highlights: Pembroke seating, project support, delayed construction scheduling, comfort, quality, value.

★★★★★

Excellent experience from start to finish.

I flew to Chicago to visit the HTMarket showroom and experience the seating in person. We chose two rows of four HT Design Sheffield seats.

Communication was excellent, the staff was friendly and patient, delivery was smooth, and we are extremely pleased with our purchase.

Highlights: Showroom visit, Sheffield seating, customer service, smooth delivery, repeat business intent.

★★★★★

Exceeded my expectations.

After extensive online research, I ordered the Warwick seats from HTMarket. They arrived within a week as promised and totally exceeded my expectations. They were well packaged and easy to assemble.

Right away I was impressed with the high quality of the leather and interior mechanicals. The first time I sat in one, I knew I had made the right decision.

Highlights: Fast delivery, packaging, easy assembly, leather quality, mechanical quality, comfort, LED wow factor.

★★★★★

The showroom visit gave me complete confidence.

Alan and Tom knew their products inside and out and gave helpful, accurate advice. I was nervous about buying furniture online, so I drove to the HTMarket showroom. Everything was just like I hoped.

I bought four Clark chairs and still think they are comfortable and great looking. Communication was on point, and delivery and setup went just as promised.

Highlights: Showroom visit, Clark seating, product knowledge, YouTube videos, delivery, setup, long-term satisfaction.

★★★★★

Exceeded every expectation.

I purchased three Sheffield chairs, and they are not only very comfortable but perform exactly as advertised. The top grain leather is soft and smooth, and the cushions and backrests have the right level of support.

The controls are easy to access, LED lighting adds a wow factor, the tray tables are sturdy, storage compartments are deep, and the recline motion is smooth and quiet. I remained comfortable after four to six straight hours of use.

Highlights: Top grain leather, comfort, power headrest, quiet recline, tray tables, storage, long-session comfort.

★★★★★

Premium quality with excellent value.

We chose to custom order HT Design Waveland seating so it would be the perfect fit for our theater. The wait was reasonable for made-to-order seating and well worth it.

The Waveland impressed us with its air lumbar support and American-made Leggett & Platt reclining mechanism. HTMarket.com will be our first stop for future theater seating purchases.

Highlights: Custom order, Waveland seating, air lumbar, Leggett & Platt mechanism, value, quality.

★★★★★

Excellent service and outstanding comfort.

I received my HT Design Waveland XL seats and chose curbside delivery. Moving the boxes into the house with a dolly was simple, and unboxing and assembly took less than 15 minutes for both chairs.

Alan and Tom answered every question and kept me updated. The chairs are super comfortable, with powered headrests, lighting, lumbar, and USB charging in the cupholder.

Highlights: Waveland XL, easy assembly, fast shipping, communication, air lumbar, USB charging.

★★★★★

The reviews were right.

I was reluctant to order seating without sitting in it first, but the numerous positive reviews won me over. I ordered four Clark seats with the center loveseat configuration.

The seats are absolutely fantastic, extremely comfortable, and look wonderful. I love that the controls are on top of the armrest behind the cupholder. Far easier to use than controls inside the armrest.

Highlights: Clark seating, loveseat configuration, fast shipping, comfort, top-mounted controls.

★★★★★

Extensive research led me to HT Design.

I researched online and read through dozens of forum pages before going with HT Design Hamilton chairs sight unseen. Tom answered all my questions, shipping was quick and painless, and the chairs arrived in perfect shape.

They are extremely comfortable, well built, and look great. I would absolutely recommend them.

Highlights: Forum research, Hamilton seating, buying sight unseen, comfort, build quality, shipping.

★★★★★

Premium quality and outstanding value.

I received seven Belmont chairs and could not be more pleased. The power mechanisms are smooth operating, and the power headrest is a real comfort-enhancing feature.

The leather feels great, the vinyl match looks perfect, and the chairs have the look and feel of chairs costing much more. Tom helped arrange delivery around a challenging construction schedule.

Highlights: Belmont seating, power headrest, smooth mechanisms, leather quality, value, flexible scheduling.

★★★★★

Weeks of research led me to HTMarket.com.

I spent weeks comparing features, prices, and seating options. In the end, I chose the top-line Clark series from HTMarket.com.

The top grain leather was a major selling point, and the features were exactly what I wanted, especially dimmable LED lighting. The chairs came with cupholder inserts and tray tables, which added even more value.

Highlights: Clark seating, top grain leather, dimmable LEDs, included tray tables, cupholder inserts, value.

★★★★★

HT Design restored my confidence.

I had previously purchased theater seats from another online competitor. They looked good but were not comfortable. After reading reviews and a long AVS Forum thread, I ordered four Southampton seats from HTMarket.com.

The seats arrived on the West Coast in under a week, assembled with zero tools, and the leather is soft, supple, and attractive. The motors are silent and smooth. These are not just good theater seats for the money; they are good furniture, period.

Highlights: Southampton seating, AVS Forum research, fast delivery, tool-free assembly, leather, silent motors, comfort.

Common Themes From HT Design Reviews

  • Customers are often nervous to buy sight unseen, then report the seating exceeded expectations.
  • Comfort is mentioned repeatedly, including during long movies and multi-hour viewing sessions.
  • Customer service from HTMarket.com is a major reason buyers recommend the company.
  • Premium leather, smooth mechanisms, power headrests, lumbar support, and top-mounted controls are frequent positives.
  • Customers often mention strong value compared with local showrooms, furniture stores, or previous seating.

Learn More About HT Design Seating

Need Help Choosing HT Design Seating?

Call HTMarket.com at 888-764-9273 for help comparing HT Design models, room layouts, rows, leather options, and configurations.

These customer review excerpts are presented to help shoppers understand common ownership themes. Individual experiences and model features may vary.